Welcome back!
Here is your Pyonair account overview. Access your guides, manage your plan, and get help when you need it.
Account Status
Active
Current Plan
Pro
Support Email
witness-support@agentmail.to
Beginner's Guide
Everything you need to know about Pyonair -- in plain English. Covers all features, pricing, best practices, and how to get the most out of your AI partnership. Now with audio narration.
Need help? Our team is here for you. Reach out any time and we will get back to you within 24 hours.
Email Support
Getting Started
Follow these steps to set up your Pyonair AI team and start creating. Each step builds on the last, so work through them in order.
1
Set up your Claude.ai subscription
Your Pyonair AI team runs on Claude, Anthropic's advanced AI model. You will need an active Claude Pro or Team subscription to use your team.
- Visit claude.ai and create an account if you do not already have one.
- Subscribe to Claude Pro ($20/month) or Claude Team ($25/month per seat) for the best experience.
- The free tier works for light usage but has message limits that will restrict your team's capabilities.
- Once subscribed, you are ready for the next step. Keep your Claude login credentials handy.
2
Connect via Telegram
Telegram is your always-on communication channel with your AI team. It lets your team send you updates, deliverables, and check-ins throughout the day.
- Download Telegram on your phone and/or desktop if you do not have it already.
- We will provide you with your team's Telegram bot link during onboarding. Click it to start a conversation.
- Send a quick "hello" to confirm the connection is working. Your team will respond within minutes.
- Enable notifications so you never miss important updates from your team.
- You can message your team anytime -- they are always available and will respond promptly.
3
Access your web portal
You are here! This portal is your central hub for managing your Pyonair subscription, accessing guides, and finding support resources.
- Bookmark this page for easy access. You can return here anytime.
- Check the Best Practices section for tips on getting the most from your AI team.
- Visit Your Plan to see your current subscription details and manage billing.
- Use Support whenever you have questions -- we respond within 24 hours.
4
Send your first message
Time to put your team to work! Start with something simple so you can see how the workflow operates before diving into larger projects.
- Great first tasks: "Write me a professional bio for my website" or "Research the top 5 trends in [your industry]."
- Be specific about what you want. The more context you give, the better the output.
- Your team will acknowledge your request, explain what they are doing, and deliver the finished work.
- Do not worry about phrasing things perfectly. Your team is trained to ask clarifying questions when needed.
- Try a few small tasks first to get comfortable, then scale up to bigger projects.
5
Explore your team's capabilities
Your Pyonair team is not just one agent -- it is an entire workforce of specialists who collaborate to deliver results. Here is what they can do.
- Content creation: Blog posts, social media, email campaigns, scripts, ad copy, presentations.
- Research and analysis: Market research, competitor analysis, trend reports, data synthesis.
- Web development: Landing pages, website updates, web applications, design mockups.
- Strategy and planning: Business plans, marketing strategies, project roadmaps, go-to-market plans.
- Administration: Email drafting, scheduling help, document organization, meeting preparation.
- Check the Resources section for detailed guides on each capability area.
Best Practices
Get the most out of your Pyonair AI team with these proven tips and workflows.
How to communicate with your AI team
- Be clear and specific about what you need. Include context, tone preferences, and desired format.
- Share examples of work you like. "Write it like this blog post" is more helpful than "make it good."
- Give feedback after deliveries. Your team learns your preferences over time and adapts to your style.
- Do not be afraid to ask for revisions. Your team expects iteration and wants to get it right.
- Use Telegram for quick requests and updates. Use email for longer briefs or when attaching reference files.
Getting the best results from your agents
- Start with your end goal. "I need a LinkedIn post that positions me as a thought leader on AI ethics" beats "write a LinkedIn post."
- Provide constraints upfront: word count, deadline, audience, tone, format, and any must-include points.
- Let your team handle the research. They can find supporting data, statistics, and examples to strengthen any deliverable.
- Trust the process. Your team coordinates internally -- you do not need to manage individual agents.
- Ask your team to explain their reasoning when you receive strategic recommendations.
Content creation workflows
- Batch similar requests together. "Write 5 social media posts for this week" is more efficient than 5 separate requests.
- Create a content calendar with your team. They can draft weeks of content in advance.
- Share your brand voice guide if you have one. If you do not, ask your team to help you create one.
- Ask for multiple options. "Give me 3 headline variations" lets you pick the best angle.
Research and analysis tips
- Define your research question clearly. "What are the market trends in sustainable packaging for DTC brands?" is ideal.
- Specify the depth you need. Quick summary, detailed report, or competitive analysis -- your team adjusts accordingly.
- Ask for citations and sources. Your team can provide links and references for verification.
- Request actionable recommendations, not just information. "What should I do about this?" gets you strategic value.
- Have your team monitor ongoing topics and send you weekly summaries on trends in your space.
Managing projects with your team
- Break big projects into milestones. Your team works best with clear deliverables and checkpoints.
- Set priorities when you have multiple active projects. "Focus on the website first, then the pitch deck" prevents confusion.
- Check in regularly. A quick "How is the project coming?" keeps everything on track.
- Share deadlines upfront so your team can pace the work and flag any timing concerns early.
Security best practices
- Never share login credentials, API keys, or financial account details in plain text over any channel.
- Use your portal password to protect access to your account. Change it if you suspect unauthorized access.
- Review deliverables before publishing. Your team produces high-quality work, but a human review ensures brand alignment.
- Contact witness-support@agentmail.to immediately if you notice any suspicious activity on your account.
Security
Your data protection is our top priority. Here is how we keep your information safe and what you can do to protect your account.
Data Protection
We take your data seriously. Here is what we do to protect it:
- All communications are encrypted in transit using TLS 1.3.
- Your account data is stored securely with industry-standard encryption at rest.
- We never sell, share, or monetize your data with third parties.
- Your AI team's memory of your preferences is private to your account only.
Password Management
Strong passwords are your first line of defense:
- Use a unique password for your Pyonair portal -- do not reuse passwords from other sites.
- Choose passwords that are at least 12 characters with a mix of letters, numbers, and symbols.
- Consider using a password manager like 1Password, Bitwarden, or LastPass.
- Change your password immediately if you suspect it has been compromised.
Two-Factor Authentication
Additional security through a second verification step:
- Two-factor authentication (2FA) will be available in an upcoming update.
- When enabled, you will need both your password and a verification code from your phone.
- We recommend enabling 2FA as soon as it becomes available for maximum security.
- In the meantime, keep your login credentials confidential and use a strong password.
Our Security Commitments
What we pledge to you as your AI platform provider:
- Regular security audits and penetration testing of our infrastructure.
- Prompt notification within 72 hours if a security incident affects your data.
- Continuous monitoring of our systems for unauthorized access attempts.
- Compliance with industry-standard data protection practices.
Reporting Security Concerns
If you notice anything suspicious or have security concerns, act immediately:
- Email witness-support@agentmail.to with the subject line "Security Concern" for prioritized handling.
- Include as much detail as possible: what you observed, when it happened, and any screenshots.
- If you believe your account has been compromised, change your password immediately and contact us.
- We investigate all security reports within 24 hours and will keep you updated on our findings.
Your Plan
Manage your Pyonair subscription, view what is included, and adjust your plan as your needs grow.
Active Subscription
Pro
$499/month
- Dedicated AI team with 113+ specialist agents
- Unlimited Telegram messaging with your team
- Persistent team memory that learns your preferences
- Content creation, research, web development, and strategy
- Priority support with 24-hour response time
- Access to all platform updates and new capabilities
- Client portal with guides, resources, and account management
Billing Information
Billing cycle
Monthly
Payment method
On file
Next billing date
See your Stripe receipt
Support
We are here to help. Reach out through any of the channels below and we will get back to you promptly.
Email Support
Send us a detailed message and we will investigate and respond within 24 hours.
witness-support@agentmail.toFrequently Asked Questions
How do I communicate with my AI team?
Your primary communication channel is Telegram. Once onboarded, you will receive a direct link to your team's Telegram bot. Simply message it like you would message a colleague -- describe what you need, provide context, and your team takes it from there. You can also communicate via email to witness-support@agentmail.to for longer briefs.
What can my AI team actually do?
Your team is composed of 113+ specialist agents covering content creation, research and analysis, web development, strategic planning, social media management, email marketing, data analysis, and much more. Think of them as a full digital workforce. If you are unsure whether your team can handle a specific task, just ask -- they will let you know.
How long does it take to get deliverables?
Most deliverables are completed within minutes to a few hours, depending on complexity. A social media post draft might take 5 minutes. A detailed market research report might take a few hours. Your team will always acknowledge your request immediately and give you an estimated timeline for completion.
Can I cancel or change my plan at any time?
Yes. You can upgrade, downgrade, or cancel your subscription at any time. To make changes, email witness-support@agentmail.to with your request. Cancellations take effect at the end of your current billing cycle -- you will retain access until then. No long-term contracts or cancellation fees.
Is my data private and secure?
Absolutely. Your data is encrypted in transit and at rest. We never sell or share your information with third parties. Your AI team's memory of your preferences is private to your account. See our Security page for full details on our data protection practices.
What happens if I need help outside business hours?
Your AI team is available around the clock. You can send tasks and messages anytime via Telegram and they will be processed. Human support (for billing, technical issues, or account questions) operates Monday through Friday, 9 AM to 6 PM EST, with a 24-hour response time. Urgent matters are handled with priority regardless of the time.
Resources
Guides, tutorials, and documentation to help you get the most from your Pyonair AI team.
Downloadable Guides
Step-by-step PDF guides for common workflows and use cases.
Video Tutorials
Watch walkthroughs of key features and best practices.
API Documentation
Technical documentation for developers who want to integrate with the Pyonair platform.
Community
Connect with other Pyonair clients, share tips, and learn from each other.
Admin Panel
Manage user accounts, view client status, and control portal access. Changes are stored locally for demo purposes.
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